Privacy Policy
Who we are
Moca Coffee ("we", "us", "our") is a specialty coffee brand based in the United Kingdom. We operate the website www.mocacoffee.co.uk.
For any privacy-related questions, please contact us at contact@mocacoffee.co.uk.
What data we collect
When you sign up to our pre-launch waitlist, we collect:
- Your first name
- Your email address
- The date and time of your subscription
- Your confirmation of consent (GDPR opt-in record)
We do not collect payment information, browsing data, or any sensitive personal data at this stage.
How we use your data
We use your data solely to:
- Send you a confirmation email to verify your subscription
- Notify you when Moca Coffee launches
- Share occasional updates about our products and first releases
We will never sell, rent, or share your personal data with third parties for marketing purposes. Your data is used only to communicate directly with you about Moca Coffee.
Legal basis for processing
Under UK GDPR, we process your personal data on the basis of your explicit consent. You provided this consent when you ticked the checkbox on our sign-up form and confirmed your subscription via the confirmation email.
You may withdraw your consent at any time by clicking the unsubscribe link in any email we send you, or by contacting us at contact@mocacoffee.co.uk.
Where your data is stored
Your data is stored securely in Zoho Campaigns, a GDPR-compliant email marketing platform. Zoho is certified under EU-US Data Privacy Framework and complies with UK GDPR requirements.
Our website is hosted on Vercel, which processes data in accordance with GDPR. No personal data is stored permanently on our web servers.
How long we keep your data
We will retain your data for as long as you remain subscribed to our mailing list. If you unsubscribe, your data will be removed from our active mailing list within 30 days.
We may retain anonymised records of subscription consent for legal compliance purposes for up to 3 years.
Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your personal data
- Restriction — ask us to limit how we use your data
- Portability — request your data in a portable format
- Objection — object to how we process your data
- Withdraw consent — at any time, without affecting prior processing
To exercise any of these rights, contact us at contact@mocacoffee.co.uk. We will respond within 30 days.
Cookies
Our current website does not use tracking cookies or analytics tools. We may introduce cookies in future — if we do, this policy will be updated and you will be informed.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Significant changes will be communicated to subscribers by email.
Contact & complaints
For any privacy concerns, contact us at contact@mocacoffee.co.uk.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.